A virtual call center operates using cloud-based technology, allowing agents to work remotely from any location with an internet connection. This setup provides flexibility and scalability for handling customer service and support tasks.

Agents need a PC computer, a reliable internet connection, a headset with a microphone, and an operating system on Windows 10 or higher. Approved equipment and financing can be found here: https://wahequipmentsolutions.com?sca_ref=6699443.pPqwx0OweB

Agents are able to set their own hours, workspace and clients in order to excel at customer service needs.

Prime Vita Solutions provides agents with 27/4 Arise technical support, orientation trainings and the platform to provide customer service contract work. We deeply care about our agents and provide every resource for them to succeed.

Prime Vita Solutions contracts agents to provide services to our clients. Agents are not employees but rather 1099 contract workers. Please visit here for more details:

https://www.irs.gov/businesses/small-businesses-self-employed/independent-contractor-self-employed-or-employee

If you live in one of the following states and are still interesting in becoming a customer service agent please emailsupport@primevitasolutions.org

A background in any form of customer service is preferred, but not required.

The Arise® Platform provides infrastructure and support to virtual call centers to provide passionate customer support to enterprise clients requiring scalable, flexible, real-time solutions.